At Batikali, we want you to love your purchase. If for any reason you’re not completely satisfied, here’s our policy for returns and exchanges.
Eligible Items
All items are eligible for returns or exchanges except customized orders.
Return Timeframe
Items must be returned within 7 days of purchase.
Condition of Returned Items
Items must be unworn and with all original tags attached.
How to Initiate a Return
Complete our online return form to request an exchange.
Proof of Purchase
You must provide your receipt as proof of purchase.
Shipping Costs
Customers are responsible for return shipping costs.
Exchanges
Refunds are not available. We offer exchanges only.
Other Conditions
- No restocking fees apply.
- Partial refunds are not allowed.
For further assistance or questions about returns and exchanges, please contact us through our website.